Google tells us it will ready a problem that preventedPixel 3aowners from using a promotional store credit to pre - orderStadiaFounder ’s Edition .
For the last few month , Google has been offering a nice little deal off and on . Buy a Pixel 3a , and you ’ll get $ 100 to be spent in the on-line Google Store . The match is that you have to spend the $ 100 within a few months . If you do n’t expend it by its expiration engagement , you lose it .
One client who purchased a Pixel 3a in June pass on out to Gizmodo foiled . His fund credit was set to expire in the next few calendar month , well in front of the gestate launching ofStadia , Google ’s new game cyclosis service . ( The exact launch particular date is not yet have a go at it . ) When he attempted to pre - set up the $ 130 Founder ’s Edition of Stadia via the Google Store , it show his $ 100 credit applied . The store claim his credit card would be rouse only the difference .
Photo: Alex Cranz (Gizmodo)
https://gizmodo.com/i-played-doom-on-a-chromebook-1835425057
After finishing the pre - order , however , his recognition card was number as paying the full amount on the receipt . The problem , he tell Gizmodo via electronic mail , was that Google say it would only charge him once the product ship , and Stadia was expected to ship after his store credit expired — meaning he ’d have to pay full price for Stadia .
Others share similar story on Stadia ’s subreddit . Multiple users constitute their leverage become through , only to discover that their card was list as pay the full amount . At least one person claimed Google canceled their pre - order , and another noted they could n’t even undertake to habituate their fund quotation on a pre - order .
After reaching out to Google about the trouble , we have some good word . If your store credit expired before July 1st , and you tried to apply your credit to pre - order Stadia , you’re able to contact to Google ’s customer service to get thing fixed . If your shop acknowledgment was not countersink to exit by July 1 , it should now be extended to January 1 , 2020 , and it will overcompensate your Stadia purchase when the serving launches . In any event , go forward and reach Google support . We ’ve been severalize they ’re ready to help .
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