telecom are n’t just known for superiorcustomer serve . Beleaguered client have come to hopelessly take full day - long service time window , interminable support business phone roundabouts , and progressively queasy hidden fee as uncomfortable realities required to wedge out basic necessary from mete monopolistic ship’s company . But hey , at least working with these fellowship wo n’t literally pop you .
Shit , I reckon you cognise where this is going .
On Tuesday , Connecticut - base telecom goliath Charter Communications wasfound liablefor over $ 7 billion in amends after a Texas courtroom ruled it was responsible for one of its technician ’s robbing and mutilate an elderly client .
Screenshot:Spectrum
The horrific murder reportedly occurred in 2019 and involved an 83 - year - old cleaning lady make Betty Thomas . Roy Holden Jr , the Charter technician , reportedly supply services for the woman after she called in reporting outlet with her T.V. bundle . The technician reportedly returned the next day in an prescribed Spectrum avant-garde wearing his company uniform , steal credit cards from the woman ’s handbag , and embark on to murder her . Thomas was reportedly found stagnant in her living room by one of her sept member . Holden , meanwhile , was eventually nail andsentencedto life in prison in April 2021 .
The case did n’t terminate with Holden though . Thomas ’ familysuedCharter for negligence back in 2020 . During the result test , The Registernotes , it was revealed Holden had a history of steal mention cards from older Spectrum client and had previously complained to his employer of enduring economic hardship following a divorce . make matters worse , Thomas ’s family was reported billed $ 58 for the religious service that ultimately resulted in Betty Thomas ’ brutal slaying .
Jurors ultimately agreed that Charter ’s action or want of action mechanism , were the “ proximate cause ” of Thomas ’ death , and the firm was obtain 90 % responsible for Thomas ’ destruction . That judgment , in addition to evidence Charter reportedly resist to correct its negligent guard practices for years , finally led to the combined $ 7.37 billion finding of fact .
“ This was a shocking breach of trust by a company that sends workers inside millions of homes every class , ” Chris Hamilton , one of the trial lawyers representing the Thomas family sound out in a instruction . “ The panel in this case was paying attention and heedful to the evidence . This verdict justly think over the extensive evidence regarding the nature of the harm get by Charter Spectrum ’s everlasting neglect and reckless misconduct . ”
In a statement send to Gizmodo , Charter disagreed with the court ’s ruling and argued that the majority of the blame should lie with Holden individually . The spokesman claimed the events were not “ foreseeable ” and that the complainant ’s claims of wrongdoing were “ categorically false . ”
“ We are committed to the condom of all our customer and took the necessary steps , let in a thorough pre - employment condemnable ground check — which showed no arrests , convictions or other criminal behaviour , ” the spokesman aver . “ Nor did anything in Mr. Holden ’s performance after he was hired suggest he was capable of the crime he committed , including more than 1,000 nail service phone call with zero client complaints about his behavior . ”
The company spokesman say Charter planned to invoke both rulings .
“ Our hearts go out to Mrs. Thomas ’ family in the wake of this senseless and tragical crime , ” the spokesman said . “ The responsibility for this atrocious act rests entirely with Mr. Holden , who was not on tariff , and we are grateful he is in prison for life . While we respect the panel and the justice system , we strongly take issue with the finding of fact and will invoke . ”
CompaniesLaw , Crime
Daily Newsletter
Get the best technical school , science , and culture news show in your inbox day by day .
News from the future , delivered to your nowadays .
You May Also Like
